Common Technical Issues
Find solutions to the most common issues by selecting the statement that best represents your issue.
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Taking the Clifton StrengthsFinder Assessment
- I have taken the assessment before and want to use those results.
- I have my top 5 strengths. How do I get all 34 of my strengths?
- I did not finish the assessment and would like to resume taking it.
- I forgot the instructions for taking the assessment.
- I need to take the assessment in a different language.
- I have completed the Clifton StrengthsFinder, but I don't know how to access my results.
E-Book Frequently Asked Questions
- What is an e-book?
- How are Gallup e-books formatted?
- How do I read my e-book on my computer?
- How do I download and read my Gallup e-book?
- How do I upload my e-book to an Apple device?
- How do I upload my e-book to an Android device?
- For an e-book application:
- For the Google Play Books application:
- How do I upload my e-book to my Kindle?
- How do I upload my e-book to other devices?
- How long does it take to download an e-book?
- How many times can I download my e-book?
- Can I download my e-book to multiple devices?
- Are there any restrictions for using Gallup e-books?
- Can't find an answer?
- I want to share my strengths with someone on Gallup Strengths Center.
- I want to share my strengths with someone who does not have a Gallup Strengths Center account.
- I no longer want to share my strengths with someone.
- I ignored someone's strengths sharing request, but now I want to view his or her strengths.
- I accidentally removed someone from my Sharing With Me tab.
- I purchased an access code for someone, but I can't see his or her strengths.
Other Technical Questions
- How do I print background colors and images?
- Why is the assessment or website not working as expected?
- How do I allow cookies?
- What are the minimum system requirements for viewing and using this site?
- How do I view PDFs?
- What are cookies, and how are they used on this site?
- E-Book Frequently Asked Questions
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