I have forgotten my username or password.
Use the Account Assistance page to have your account information emailed to you.
- Click Sign In on the upper-right corner of the page.
- Click the Need help with your username or password? link on the left side of the page.
- On the Account Assistance page, enter your email address in the available field. Then click Continue.
- You will receive an email from email@example.com containing the username for each account (if multiple) associated with the email address you provided.
NOTE: If no accounts are associated with the email address you provided, the Account Assistance page will display an error message to indicate this.
- Follow the instructions in the email to create a new password for the account you want to use.
- After creating a new password, you can use the username and new password to sign in.